Before Your Visit
To help with your admission to the hospital, we will begin your paper work as soon as your physician informs us of your upcoming appointment. We will obtain much of the needed information from your doctor’s office. We recommend that you ensure your provider has your current demographic and insurance information, so you may have less difficulty receiving coverage.
You may also have more than one insurance company. If this is the case, one of the companies will serve as the primary payer, which will hold the most financial responsibility and pay the most. The other insurance company will serve as a secondary payer and holds less financial responsibility. There are instances when separate insurance companies are not aware that they are covering the same individual and both make primary payments to a healthcare provider. Insurance companies will be informed of the mistake and ask for a refund. In many cases more financial responsibility will then fall upon you the patient.
As the healthcare provider, we cannot inform one insurer of the other; you are the only one who can. For your peace of mind, we recommend you contact your insurance carriers and notify them that they must coordinate benefits between themselves.
Talk with Your Physician and Insurance Provider
Before your visit, it is important to discuss your predicted services, tests, and expected length of stay with your physician. By becoming well informed you will make your visit more comfortable, and understanding what will take place will also allow you to determine whether your insurance carrier will cover your anticipated charges.
When you come, please arrive a little early and bring the following items:
- Health Insurance Card (If it is in electronic format, be sure to have both sides).
- Picture identification, such as a driver’s license.
- Referral and authorization forms, if required by your insurance carrier.
Be aware that some insurance providers require that they be notified of hospital admissions within a specific amount of time; otherwise, they may not cover as much or any of the cost. We suggest that you contact your insurance company and learn your policy stipulations concerning pre-admission notifications.